<?php

$text['title-call_center_queue_activity']['en-us'] = "Call Center Queue Activity";
$text['title-call_center_queue_activity']['en-gb'] = "Call Center Queue Activity";
$text['title-call_center_queue_activity']['ar-eg'] = "نشاط قائمة انتظار مركز الاتصال";
$text['title-call_center_queue_activity']['de-at'] = "Callcenter Warteschlangen Aktivität";
$text['title-call_center_queue_activity']['de-ch'] = "Callcenter Warteschlangen Aktivität";
$text['title-call_center_queue_activity']['de-de'] = "Callcenter Warteschlangen Aktivität";
$text['title-call_center_queue_activity']['es-cl'] = "Actividad de Cola del Centro de Llamados";
$text['title-call_center_queue_activity']['es-mx'] = "Actividad de Cola del Centro de Llamados";
$text['title-call_center_queue_activity']['fr-ca'] = "Activité des files d'attente du centre d'appel";
$text['title-call_center_queue_activity']['fr-fr'] = "Activité des files d'attente du centre d'appel";
$text['title-call_center_queue_activity']['he-il'] = "פעילות בתור מוקד טלפוני";
$text['title-call_center_queue_activity']['it-it'] = "Attività Coda Call Center";
$text['title-call_center_queue_activity']['nl-nl'] = "Callcenter wachtrij activiteit";
$text['title-call_center_queue_activity']['pl-pl'] = "Aktywność kolejek w  Call Center ";
$text['title-call_center_queue_activity']['pt-br'] = "Atividade das filas do Call Center";
$text['title-call_center_queue_activity']['pt-pt'] = "Actividade das filas do Call Center";
$text['title-call_center_queue_activity']['ro-ro'] = "Activitate de coadă a centrului de apeluri";
$text['title-call_center_queue_activity']['ru-ru'] = "Активность очередей Колл-центра";
$text['title-call_center_queue_activity']['sv-se'] = "Call Center Grupp Aktivitet";
$text['title-call_center_queue_activity']['uk-ua'] = "Діяльність черги кол-центру";
$text['title-call_center_queue_activity']['zh-cn'] = "呼叫中心队列活动";
$text['title-call_center_queue_activity']['ja-jp'] = "コール センター キュー アクティビティ";
$text['title-call_center_queue_activity']['ko-kr'] = "콜센터 대기열 활동";

$text['title-active_call_center']['en-us'] = "Active Call Center";
$text['title-active_call_center']['en-gb'] = "Active Call Center";
$text['title-active_call_center']['ar-eg'] = "مركز الاتصال النشط";
$text['title-active_call_center']['de-at'] = "Aktive Callcenter";
$text['title-active_call_center']['de-ch'] = "Aktive Callcenter";
$text['title-active_call_center']['de-de'] = "Aktive Callcenter";
$text['title-active_call_center']['es-cl'] = "Centro de Llamados Activo";
$text['title-active_call_center']['es-mx'] = "Centro de Llamados Activo";
$text['title-active_call_center']['fr-ca'] = "Centre d'appel Actif";
$text['title-active_call_center']['fr-fr'] = "Centre d'appel Actif";
$text['title-active_call_center']['he-il'] = "מוקד טלפוני פעיל";
$text['title-active_call_center']['it-it'] = "Call Center Attivo";
$text['title-active_call_center']['nl-nl'] = "Aktieve Callcenter";
$text['title-active_call_center']['pl-pl'] = "Aktywność w Call Center ";
$text['title-active_call_center']['pt-br'] = "Atividade do Call Center";
$text['title-active_call_center']['pt-pt'] = "Atividade do Call Center";
$text['title-active_call_center']['ro-ro'] = "Centru de apeluri activ";
$text['title-active_call_center']['ru-ru'] = "Активные Колл-центры";
$text['title-active_call_center']['sv-se'] = "Aktivt Call Center";
$text['title-active_call_center']['uk-ua'] = "Активний Call Center";
$text['title-active_call_center']['zh-cn'] = "主动呼叫中心";
$text['title-active_call_center']['ja-jp'] = "アクティブ コール センター";
$text['title-active_call_center']['ko-kr'] = "활성 콜 센터";

$text['message-confirm']['en-us'] = "Do you really want to do this?";
$text['message-confirm']['en-gb'] = "Do you really want to do this?";
$text['message-confirm']['ar-eg'] = "هل تريد حقا أن تفعل هذا؟";
$text['message-confirm']['de-at'] = "Wollen Sie das wirklich tun?";
$text['message-confirm']['de-ch'] = "Wollen Sie das wirklich tun?";
$text['message-confirm']['de-de'] = "Wollen Sie das wirklich tun?";
$text['message-confirm']['es-cl'] = "¿Realmente desea ejecutar esta operación?";
$text['message-confirm']['es-mx'] = "¿Realmente desea ejecutar esta operación?";
$text['message-confirm']['fr-ca'] = "Voulez-vous vraiment faire cela?";
$text['message-confirm']['fr-fr'] = "Voulez-vous vraiment faire cela?";
$text['message-confirm']['he-il'] = "האם אתה באמת רוצה לעשות את זה?";
$text['message-confirm']['it-it'] = "Sei sicuro di volerlo fare?";
$text['message-confirm']['nl-nl'] = "Weet u het zeker?";
$text['message-confirm']['pl-pl'] = "Czy napewno chcesz to zrobić?";
$text['message-confirm']['pt-br'] = "Deseja realmente fazer isto?";
$text['message-confirm']['pt-pt'] = "Deseja realmente fazer isto?";
$text['message-confirm']['ro-ro'] = "Chiar vrei să faci asta?";
$text['message-confirm']['ru-ru'] = "Вы действительно хотите это сдедать?";
$text['message-confirm']['sv-se'] = "Vill du verkligen göra det här?";
$text['message-confirm']['uk-ua'] = "Ви дійсно хочете це зробити?";
$text['message-confirm']['zh-cn'] = "你真的要这样做吗？";
$text['message-confirm']['ja-jp'] = "本当にやりたいですか？";
$text['message-confirm']['ko-kr'] = "정말로 이것을 하시겠습니까?";

$text['label-waiting']['en-us'] = "Waiting";
$text['label-waiting']['en-gb'] = "Waiting";
$text['label-waiting']['ar-eg'] = "انتظار";
$text['label-waiting']['de-at'] = "Warten";
$text['label-waiting']['de-ch'] = "Warten";
$text['label-waiting']['de-de'] = "Warten";
$text['label-waiting']['es-cl'] = "Esperando";
$text['label-waiting']['es-mx'] = "Esperando";
$text['label-waiting']['fr-ca'] = "d'attente";
$text['label-waiting']['fr-fr'] = "d'attente";
$text['label-waiting']['he-il'] = "הַמתָנָה";
$text['label-waiting']['it-it'] = "Attesa";
$text['label-waiting']['nl-nl'] = "Wachten";
$text['label-waiting']['pl-pl'] = "Oczekiwanie";
$text['label-waiting']['pt-br'] = "Esperar";
$text['label-waiting']['pt-pt'] = "Esperando";
$text['label-waiting']['ro-ro'] = "Aşteptare";
$text['label-waiting']['ru-ru'] = "Ожидание";
$text['label-waiting']['sv-se'] = "Väntar";
$text['label-waiting']['uk-ua'] = "Очікування";
$text['label-waiting']['zh-cn'] = "等待";
$text['label-waiting']['ja-jp'] = "待っている";
$text['label-waiting']['ko-kr'] = "대기 중";

$text['label-trying']['en-us'] = "Trying";
$text['label-trying']['en-gb'] = "Trying";
$text['label-trying']['ar-eg'] = "محاولة";
$text['label-trying']['de-at'] = "Versuchen";
$text['label-trying']['de-ch'] = "Versuchen";
$text['label-trying']['de-de'] = "Versuchen";
$text['label-trying']['es-cl'] = "Intentando";
$text['label-trying']['es-mx'] = "Intentando";
$text['label-trying']['fr-ca'] = "d'essais";
$text['label-trying']['fr-fr'] = "d'essais";
$text['label-trying']['he-il'] = "מנסה";
$text['label-trying']['it-it'] = "In Corso";
$text['label-trying']['nl-nl'] = "Proberen";
$text['label-trying']['pl-pl'] = "Próba";
$text['label-trying']['pt-br'] = "Tentando";
$text['label-trying']['pt-pt'] = "Tentando";
$text['label-trying']['ro-ro'] = "Încercând";
$text['label-trying']['ru-ru'] = "Попытка";
$text['label-trying']['sv-se'] = "Försöker";
$text['label-trying']['uk-ua'] = "Намагається";
$text['label-trying']['zh-cn'] = "试";
$text['label-trying']['ja-jp'] = "しようとしている";
$text['label-trying']['ko-kr'] = "견딜 수 없는";

$text['label-transfer']['en-us'] = "Transfer";
$text['label-transfer']['en-gb'] = "Transfer";
$text['label-transfer']['ar-eg'] = "تحويل";
$text['label-transfer']['de-at'] = "Weiterleiten";
$text['label-transfer']['de-ch'] = "Weiterleiten";
$text['label-transfer']['de-de'] = "Weiterleiten";
$text['label-transfer']['es-cl'] = "Transferir";
$text['label-transfer']['es-mx'] = "Transferir";
$text['label-transfer']['fr-ca'] = "Transfert";
$text['label-transfer']['fr-fr'] = "Transfert";
$text['label-transfer']['he-il'] = "העבר";
$text['label-transfer']['it-it'] = "Traferimento";
$text['label-transfer']['nl-nl'] = "Overzetten";
$text['label-transfer']['pl-pl'] = "Transferowanie";
$text['label-transfer']['pt-br'] = "Transferir";
$text['label-transfer']['pt-pt'] = "Transferir";
$text['label-transfer']['ro-ro'] = "Transfer";
$text['label-transfer']['ru-ru'] = "Перевод";
$text['label-transfer']['sv-se'] = "Överför";
$text['label-transfer']['uk-ua'] = "Трансфер";
$text['label-transfer']['zh-cn'] = "转移";
$text['label-transfer']['ja-jp'] = "移行";
$text['label-transfer']['ko-kr'] = "옮기다";

$text['label-time_base_score']['en-us'] = "Time Base Score";
$text['label-time_base_score']['en-gb'] = "Time Base Score";
$text['label-time_base_score']['ar-eg'] = "نقاط قاعدة الوقت";
$text['label-time_base_score']['de-at'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['de-ch'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['de-de'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['es-cl'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['es-mx'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['fr-ca'] = "Score basé sur le temps";
$text['label-time_base_score']['fr-fr'] = "Score basé sur le temps";
$text['label-time_base_score']['he-il'] = "ציון בסיס זמן";
$text['label-time_base_score']['it-it'] = "Punteggio su Base Tempo";
$text['label-time_base_score']['nl-nl'] = "Tijdbasis score";
$text['label-time_base_score']['pl-pl'] = "Wynik oparty na czasie";
$text['label-time_base_score']['pt-br'] = "Pontuação baseada no tempo";
$text['label-time_base_score']['pt-pt'] = "Pontuação baseada no tempo";
$text['label-time_base_score']['ro-ro'] = "Scorul de bază de timp";
$text['label-time_base_score']['ru-ru'] = "Оценка по времени";
$text['label-time_base_score']['sv-se'] = "Tidsbaserat Resultat";
$text['label-time_base_score']['uk-ua'] = "Оцінка бази часу";
$text['label-time_base_score']['zh-cn'] = "时基分数";
$text['label-time_base_score']['ja-jp'] = "タイムベーススコア";
$text['label-time_base_score']['ko-kr'] = "시간축 점수";

$text['label-time']['en-us'] = "Time";
$text['label-time']['en-gb'] = "Time";
$text['label-time']['ar-eg'] = "التوقيت";
$text['label-time']['de-at'] = "Zeit";
$text['label-time']['de-ch'] = "Zeit";
$text['label-time']['de-de'] = "Zeit";
$text['label-time']['es-cl'] = "Tiempo";
$text['label-time']['es-mx'] = "Tiempo";
$text['label-time']['fr-ca'] = "Temps";
$text['label-time']['fr-fr'] = "Temps";
$text['label-time']['he-il'] = "אזור זמן";
$text['label-time']['it-it'] = "Tempo";
$text['label-time']['nl-nl'] = "Tijd";
$text['label-time']['pl-pl'] = "Czas";
$text['label-time']['pt-br'] = "Fuso Horário";
$text['label-time']['pt-pt'] = "Tempo";
$text['label-time']['ro-ro'] = "Timp";
$text['label-time']['ru-ru'] = "Время";
$text['label-time']['sv-se'] = "Tid";
$text['label-time']['uk-ua'] = "час";
$text['label-time']['zh-cn'] = "时间";
$text['label-time']['ja-jp'] = "時間";
$text['label-time']['ko-kr'] = "시간";

$text['label-tier_state']['en-us'] = "Tier State";
$text['label-tier_state']['en-gb'] = "Tier State";
$text['label-tier_state']['ar-eg'] = "دولة الطبقة";
$text['label-tier_state']['de-at'] = "Ebenen-Status";
$text['label-tier_state']['de-ch'] = "Ebenen-Status";
$text['label-tier_state']['de-de'] = "Ebenen-Status";
$text['label-tier_state']['es-cl'] = "Estado de Nivel";
$text['label-tier_state']['es-mx'] = "Estado de Nivel";
$text['label-tier_state']['fr-ca'] = "Etat du Niveau";
$text['label-tier_state']['fr-fr'] = "Etat du Niveau";
$text['label-tier_state']['he-il'] = "מדינת שכבה";
$text['label-tier_state']['it-it'] = "Stato Tier";
$text['label-tier_state']['nl-nl'] = "Vergelijkingen";
$text['label-tier_state']['pl-pl'] = "Status poziomu";
$text['label-tier_state']['pt-br'] = "Nivel de estado";
$text['label-tier_state']['pt-pt'] = "Estado do Nível";
$text['label-tier_state']['ro-ro'] = "Starea nivelului";
$text['label-tier_state']['ru-ru'] = "Состояние компетенции";
$text['label-tier_state']['sv-se'] = "Kunskap Status";
$text['label-tier_state']['uk-ua'] = "Стан рівня";
$text['label-tier_state']['zh-cn'] = "等级状态";
$text['label-tier_state']['ja-jp'] = "層の状態";
$text['label-tier_state']['ko-kr'] = "계층 상태";

$text['label-tier_rules_apply']['en-us'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['en-gb'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['ar-eg'] = "تطبق قواعد الفئة";
$text['label-tier_rules_apply']['de-at'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['de-ch'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['de-de'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['es-cl'] = "Aplicar Reglas de Nivel";
$text['label-tier_rules_apply']['es-mx'] = "Aplicar Reglas de Nivel";
$text['label-tier_rules_apply']['fr-ca'] = "Appliquer les règles du Niveau";
$text['label-tier_rules_apply']['fr-fr'] = "Appliquer les règles du Niveau";
$text['label-tier_rules_apply']['he-il'] = "חלים כללי שכבה";
$text['label-tier_rules_apply']['it-it'] = "Applica Regole del Tier";
$text['label-tier_rules_apply']['nl-nl'] = "Vergelijkingsregels zijn van toepassing";
$text['label-tier_rules_apply']['pl-pl'] = "Zastosuj zasadę poziomów";
$text['label-tier_rules_apply']['pt-br'] = "Aplicar regas de nível";
$text['label-tier_rules_apply']['pt-pt'] = "Aplicar as Regras do Nível";
$text['label-tier_rules_apply']['ro-ro'] = "Se aplică regulile nivelului";
$text['label-tier_rules_apply']['ru-ru'] = "Применять правила компетенции";
$text['label-tier_rules_apply']['sv-se'] = "Kunskaps Regler Gäller";
$text['label-tier_rules_apply']['uk-ua'] = "Застосовуються правила рівня";
$text['label-tier_rules_apply']['zh-cn'] = "等级规则适用";
$text['label-tier_rules_apply']['ja-jp'] = "ティアルール適用";
$text['label-tier_rules_apply']['ko-kr'] = "계층 규칙 적용";

$text['label-tier_rule_wait_second']['en-us'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['en-gb'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['ar-eg'] = "قاعدة الطبقة انتظر ثانيًا";
$text['label-tier_rule_wait_second']['de-at'] = "Wartezeit für Ebenen-Regel in Sekunden";
$text['label-tier_rule_wait_second']['de-ch'] = "Wartezeit für Ebenen-Regel in Sekunden";
$text['label-tier_rule_wait_second']['de-de'] = "Wartezeit für Ebenen-Regel in Sekunden";
$text['label-tier_rule_wait_second']['es-cl'] = "Regla de nível segundo de espera";
$text['label-tier_rule_wait_second']['es-mx'] = "Regla de nível segundo de espera";
$text['label-tier_rule_wait_second']['fr-ca'] = "Attente en secondes de la règle du Niveau";
$text['label-tier_rule_wait_second']['fr-fr'] = "Attente en secondes de la règle du Niveau";
$text['label-tier_rule_wait_second']['he-il'] = "כלל שכבה המתן שניה";
$text['label-tier_rule_wait_second']['it-it'] = "Regola Tier Secondi di Attesa";
$text['label-tier_rule_wait_second']['nl-nl'] = "Vergelijkingsregel wachttijd";
$text['label-tier_rule_wait_second']['pl-pl'] = "Poziomowa zasada czekania";
$text['label-tier_rule_wait_second']['pt-br'] = "Regra de segundo nível de espera";
$text['label-tier_rule_wait_second']['pt-pt'] = "Regra de nível segundo espera";
$text['label-tier_rule_wait_second']['ro-ro'] = "Regula de nivel Așteptați al doilea";
$text['label-tier_rule_wait_second']['ru-ru'] = "Правило компетенции: Ждать секунд";
$text['label-tier_rule_wait_second']['sv-se'] = "Kunskaps Regel Väntetid i Sekunder";
$text['label-tier_rule_wait_second']['uk-ua'] = "Правило рівня Зачекайте секунду";
$text['label-tier_rule_wait_second']['zh-cn'] = "等级规则等待第二";
$text['label-tier_rule_wait_second']['ja-jp'] = "層ルール待機秒";
$text['label-tier_rule_wait_second']['ko-kr'] = "계층 규칙 대기 초";

$text['label-tier_rule_wait_multiply_level']['en-us'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['en-gb'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['ar-eg'] = "الطبقة القاعدة انتظر ضرب المستوى";
$text['label-tier_rule_wait_multiply_level']['de-at'] = "Regel für Wartezeit-Multiplikator pro Ebene";
$text['label-tier_rule_wait_multiply_level']['de-ch'] = "Regel für Wartezeit-Multiplikator pro Ebene";
$text['label-tier_rule_wait_multiply_level']['de-de'] = "Regel für Wartezeit-Multiplikator pro Ebene";
$text['label-tier_rule_wait_multiply_level']['es-cl'] = "Regla de nivel multiplicar nivel de espera";
$text['label-tier_rule_wait_multiply_level']['es-mx'] = "Regla de nivel multiplicar nivel de espera";
$text['label-tier_rule_wait_multiply_level']['fr-ca'] = "Règle d'attente multipliée par Niveau";
$text['label-tier_rule_wait_multiply_level']['fr-fr'] = "Règle d'attente multipliée par Niveau";
$text['label-tier_rule_wait_multiply_level']['he-il'] = "כלל שכבה המתן רמת הכפלה";
$text['label-tier_rule_wait_multiply_level']['it-it'] = "Regola Tier Moltiplica Attesa per Livello";
$text['label-tier_rule_wait_multiply_level']['nl-nl'] = "Vergelijkingsregels wachtvermenigvuldiger niveau";
$text['label-tier_rule_wait_multiply_level']['pl-pl'] = "Poziomowa zasada przemnożenia";
$text['label-tier_rule_wait_multiply_level']['pt-br'] = "Regra de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['pt-pt'] = "Regra de nível de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['ro-ro'] = "Nivelul Regulă Așteptați Nivelul înmulțirii";
$text['label-tier_rule_wait_multiply_level']['ru-ru'] = "Правило компетенции: Множитель ожидания";
$text['label-tier_rule_wait_multiply_level']['sv-se'] = "Kunskaps Regel Väntetid Multipla Värden";
$text['label-tier_rule_wait_multiply_level']['uk-ua'] = "Рівень Правило Очікування Множення Рівень";
$text['label-tier_rule_wait_multiply_level']['zh-cn'] = "Tier Rule Wait 乘法级别";
$text['label-tier_rule_wait_multiply_level']['ja-jp'] = "層ルール待機乗算レベル";
$text['label-tier_rule_wait_multiply_level']['ko-kr'] = "계층 규칙 대기 배수 수준";

$text['label-tier_rule_no_agent_no_wait']['en-us'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['en-gb'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['ar-eg'] = "قاعدة الطبقة لا وكيل لا انتظر";
$text['label-tier_rule_no_agent_no_wait']['de-at'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['de-ch'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['de-de'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['es-cl'] = "Regla de Nivel sin Agente sin Espera";
$text['label-tier_rule_no_agent_no_wait']['es-mx'] = "Regla de Nivel sin Agente sin Espera";
$text['label-tier_rule_no_agent_no_wait']['fr-ca'] = "Règle du Niveau Pas d'agent, pas d'attente";
$text['label-tier_rule_no_agent_no_wait']['fr-fr'] = "Règle du Niveau Pas d'agent, pas d'attente";
$text['label-tier_rule_no_agent_no_wait']['he-il'] = "כלל שכבה ללא סוכן ללא המתנה";
$text['label-tier_rule_no_agent_no_wait']['it-it'] = "Regola Tier No Agenti No Attesa";
$text['label-tier_rule_no_agent_no_wait']['nl-nl'] = "Vergelijkingsregels Geen agent, niet wachten";
$text['label-tier_rule_no_agent_no_wait']['pl-pl'] = "Zasada poziomowa - nie ma agentów, nie ma czekania";
$text['label-tier_rule_no_agent_no_wait']['pt-br'] = "Regra de nível sem espera do agente";
$text['label-tier_rule_no_agent_no_wait']['pt-pt'] = "Regra de Nível Sem Agente Sem Espera";
$text['label-tier_rule_no_agent_no_wait']['ro-ro'] = "Regulă de nivel Fără agent Nu așteptați";
$text['label-tier_rule_no_agent_no_wait']['ru-ru'] = "Правило компетенции: Нет оператора, нет ожидания";
$text['label-tier_rule_no_agent_no_wait']['sv-se'] = "Kunskaps Regel Ingen Agent Ingen Väntan";
$text['label-tier_rule_no_agent_no_wait']['uk-ua'] = "Правило рівня Немає агентів Не чекайте";
$text['label-tier_rule_no_agent_no_wait']['zh-cn'] = "等级规则没有代理没有等待";
$text['label-tier_rule_no_agent_no_wait']['ja-jp'] = "Tier ルール No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['ko-kr'] = "계층 규칙 에이전트 없음 대기 없음";

$text['label-tier_position']['en-us'] = "Tier Position";
$text['label-tier_position']['en-gb'] = "Tier Position";
$text['label-tier_position']['ar-eg'] = "موقف الطبقة";
$text['label-tier_position']['de-at'] = "Ebenen-Position";
$text['label-tier_position']['de-ch'] = "Ebenen-Position";
$text['label-tier_position']['de-de'] = "Ebenen-Position";
$text['label-tier_position']['es-cl'] = "Posición de Nivel";
$text['label-tier_position']['es-mx'] = "Posición de Nivel";
$text['label-tier_position']['fr-ca'] = "Position du Niveau";
$text['label-tier_position']['fr-fr'] = "Position du Niveau";
$text['label-tier_position']['he-il'] = "מיקום שכבה";
$text['label-tier_position']['it-it'] = "Posizione Tier";
$text['label-tier_position']['nl-nl'] = "Vergelijksregels positie";
$text['label-tier_position']['pl-pl'] = "Pozycja poziomu";
$text['label-tier_position']['pt-br'] = "Nivel da posição";
$text['label-tier_position']['pt-pt'] = "Posição do Tier";
$text['label-tier_position']['ro-ro'] = "Poziția nivelului";
$text['label-tier_position']['ru-ru'] = "Позиция компетенции";
$text['label-tier_position']['sv-se'] = "Kunskaps Position";
$text['label-tier_position']['uk-ua'] = "Позиція рівня";
$text['label-tier_position']['zh-cn'] = "等级位置";
$text['label-tier_position']['ja-jp'] = "ティアの位置";
$text['label-tier_position']['ko-kr'] = "계층 위치";

$text['label-tier_level']['en-us'] = "Tier Level";
$text['label-tier_level']['en-gb'] = "Tier Level";
$text['label-tier_level']['ar-eg'] = "مستوى الطبقة";
$text['label-tier_level']['de-at'] = "Ebenen-Niveau";
$text['label-tier_level']['de-ch'] = "Ebenen-Niveau";
$text['label-tier_level']['de-de'] = "Ebenen-Niveau";
$text['label-tier_level']['es-cl'] = "Nivel";
$text['label-tier_level']['es-mx'] = "Nivel";
$text['label-tier_level']['fr-ca'] = "Niveau";
$text['label-tier_level']['fr-fr'] = "Niveau";
$text['label-tier_level']['he-il'] = "רמת שכבה";
$text['label-tier_level']['it-it'] = "Livello Tier";
$text['label-tier_level']['nl-nl'] = "Vergelijkingsregels niveau";
$text['label-tier_level']['pl-pl'] = "Tier Level";
$text['label-tier_level']['pt-br'] = "Nivel da camada";
$text['label-tier_level']['pt-pt'] = "Nível do Tier";
$text['label-tier_level']['ro-ro'] = "Nivelul de nivel";
$text['label-tier_level']['ru-ru'] = "Уровень компетенции";
$text['label-tier_level']['sv-se'] = "Kunskaps Nivå";
$text['label-tier_level']['uk-ua'] = "Рівень рівня";
$text['label-tier_level']['zh-cn'] = "层级";
$text['label-tier_level']['ja-jp'] = "ティアレベル";
$text['label-tier_level']['ko-kr'] = "계층 수준";

$text['label-system']['en-us'] = "System";
$text['label-system']['en-gb'] = "System";
$text['label-system']['ar-eg'] = "النظام";
$text['label-system']['de-at'] = "System";
$text['label-system']['de-ch'] = "System";
$text['label-system']['de-de'] = "System";
$text['label-system']['es-cl'] = "Sistema";
$text['label-system']['es-mx'] = "Sistema";
$text['label-system']['fr-ca'] = "Système";
$text['label-system']['fr-fr'] = "Système";
$text['label-system']['he-il'] = "מערכת";
$text['label-system']['it-it'] = "Sistema";
$text['label-system']['nl-nl'] = "Systeem";
$text['label-system']['pl-pl'] = "System";
$text['label-system']['pt-br'] = "Sistema";
$text['label-system']['pt-pt'] = "Sistema";
$text['label-system']['ro-ro'] = "Sistem";
$text['label-system']['ru-ru'] = "Система";
$text['label-system']['sv-se'] = "System";
$text['label-system']['uk-ua'] = "система";
$text['label-system']['zh-cn'] = "系统";
$text['label-system']['ja-jp'] = "システム";
$text['label-system']['ko-kr'] = "체계";

$text['label-strategy']['en-us'] = "Strategy";
$text['label-strategy']['en-gb'] = "Strategy";
$text['label-strategy']['ar-eg'] = "إستراتيجية";
$text['label-strategy']['de-at'] = "Strategie";
$text['label-strategy']['de-ch'] = "Strategie";
$text['label-strategy']['de-de'] = "Strategie";
$text['label-strategy']['es-cl'] = "Estrategia";
$text['label-strategy']['es-mx'] = "Estrategia";
$text['label-strategy']['fr-ca'] = "Stratégie";
$text['label-strategy']['fr-fr'] = "Stratégie";
$text['label-strategy']['he-il'] = "אִסטרָטֶגִיָה";
$text['label-strategy']['it-it'] = "Strategia";
$text['label-strategy']['nl-nl'] = "Strategie";
$text['label-strategy']['pl-pl'] = "Strategia";
$text['label-strategy']['pt-br'] = "Estratégia";
$text['label-strategy']['pt-pt'] = "Estratégia";
$text['label-strategy']['ro-ro'] = "Strategie";
$text['label-strategy']['ru-ru'] = "Стратегия";
$text['label-strategy']['sv-se'] = "Strategi";
$text['label-strategy']['uk-ua'] = "Стратегія";
$text['label-strategy']['zh-cn'] = "战略";
$text['label-strategy']['ja-jp'] = "ストラテジー";
$text['label-strategy']['ko-kr'] = "전략";

$text['label-status_change']['en-us'] = "Status Change";
$text['label-status_change']['en-gb'] = "Status Change";
$text['label-status_change']['ar-eg'] = "تغيير الوضع";
$text['label-status_change']['de-at'] = "Status Änderung";
$text['label-status_change']['de-ch'] = "Status Änderung";
$text['label-status_change']['de-de'] = "Status Änderung";
$text['label-status_change']['es-cl'] = "Cambio de Estado";
$text['label-status_change']['es-mx'] = "Cambio de Estado";
$text['label-status_change']['fr-ca'] = "Change Status";
$text['label-status_change']['fr-fr'] = "Change Status";
$text['label-status_change']['he-il'] = "שינוי סטטוס";
$text['label-status_change']['it-it'] = "Modifica Status";
$text['label-status_change']['nl-nl'] = "Status verandering";
$text['label-status_change']['pl-pl'] = "Zmiana statusu";
$text['label-status_change']['pt-br'] = "Mudança de estado";
$text['label-status_change']['pt-pt'] = "Mundança de Estado";
$text['label-status_change']['ro-ro'] = "Schimbare de stare";
$text['label-status_change']['ru-ru'] = "Изменения статуса";
$text['label-status_change']['sv-se'] = "Status Förändra";
$text['label-status_change']['uk-ua'] = "Зміна статусу";
$text['label-status_change']['zh-cn'] = "状态改变";
$text['label-status_change']['ja-jp'] = "ステータス変更";
$text['label-status_change']['ko-kr'] = "상태 변경";

$text['label-status']['en-us'] = "Status";
$text['label-status']['en-gb'] = "Status";
$text['label-status']['ar-eg'] = "الحالة";
$text['label-status']['de-at'] = "Status";
$text['label-status']['de-ch'] = "Status";
$text['label-status']['de-de'] = "Status";
$text['label-status']['es-cl'] = "Estado";
$text['label-status']['es-mx'] = "Estado";
$text['label-status']['fr-ca'] = "Statut";
$text['label-status']['fr-fr'] = "Statut";
$text['label-status']['he-il'] = "סטטוס";
$text['label-status']['it-it'] = "Stato";
$text['label-status']['nl-nl'] = "Toestand";
$text['label-status']['pl-pl'] = "Status";
$text['label-status']['pt-br'] = "Estado";
$text['label-status']['pt-pt'] = "Estado";
$text['label-status']['ro-ro'] = "stare";
$text['label-status']['ru-ru'] = "Статус";
$text['label-status']['sv-se'] = "Status";
$text['label-status']['uk-ua'] = "Статус";
$text['label-status']['zh-cn'] = "地位";
$text['label-status']['ja-jp'] = "スターテス";
$text['label-status']['ko-kr'] = "상태";

$text['description-status']['en-us'] = "Logged Out - Cannot receive queue calls.\nAvailable - Ready to receive queue calls.\nAvailable (On Demand) - State will be set to 'Idle' once the call ends (not automatically set to 'Waiting').\nOn Break - 	Still Logged in, but will not receive queue calls.";
$text['description-status']['en-gb'] = "Logged Out - Cannot receive queue calls.\nAvailable - Ready to receive queue calls.\nAvailable (On Demand) - State will be set to 'Idle' once the call ends (not automatically set to 'Waiting').\nOn Break - 	Still Logged in, but will not receive queue calls.";
$text['description-status']['ar-eg'] = 'تم تسجيل الخروج - لا يمكن تلقي مكالمات قائمة الانتظار. \ n متوفر - جاهز لاستقبال مكالمات قائمة الانتظار. \ n متاح (عند الطلب) - سيتم تعيين الحالة على "خامل" بمجرد انتهاء المكالمة (لن يتم تعيينها تلقائيًا على "قيد الانتظار"). \ n عند الاستراحة - ما زلت مسجلاً الدخول ، لكن لن تتلقى مكالمات قائمة';
$text['description-status']['de-ch'] = "Abgemeldet – Warteschlangenanrufe können nicht empfangen werden.\nVerfügbar – Bereit zum Empfangen von Warteschlangenanrufen.\nVerfügbar (auf Abruf) – Der Status wird auf „Leer“ gesetzt, sobald der Anruf beendet ist (nicht automatisch auf „Wartend“).\nBei Pause – Sie sind immer noch angemeldet, erhalten aber keine Anrufe aus der Warteschlange.";
$text['description-status']['de-at'] = "Abgemeldet – Warteschlangenanrufe können nicht empfangen werden.\nVerfügbar – Bereit zum Empfangen von Warteschlangenanrufen.\nVerfügbar (auf Abruf) – Der Status wird auf „Leer“ gesetzt, sobald der Anruf beendet ist (nicht automatisch auf „Wartend“).\nBei Pause – Sie sind immer noch angemeldet, erhalten aber keine Anrufe aus der Warteschlange.";
$text['description-status']['de-de'] = "Abgemeldet – Warteschlangenanrufe können nicht empfangen werden.\nVerfügbar – Bereit zum Empfangen von Warteschlangenanrufen.\nVerfügbar (auf Abruf) – Der Status wird auf „Leer“ gesetzt, sobald der Anruf beendet ist (nicht automatisch auf „Wartend“).\nBei Pause – Sie sind immer noch angemeldet, erhalten aber keine Anrufe aus der Warteschlange.";
$text['description-status']['es-cl'] = "Desconectado: no se pueden recibir llamadas en cola.\nDisponible: listo para recibir llamadas en cola.\nDisponible (bajo demanda): el estado se establecerá en 'Inactivo' una vez que finalice la llamada (no se establecerá automáticamente en 'Esperando').\nEn pausa: Sigue conectado, pero no recibirá llamadas en cola.";
$text['description-status']['es-mx'] = "Desconectado: no se pueden recibir llamadas en cola.\nDisponible: listo para recibir llamadas en cola.\nDisponible (bajo demanda): el estado se establecerá en 'Inactivo' una vez que finalice la llamada (no se establecerá automáticamente en 'Esperando').\nEn pausa: Sigue conectado, pero no recibirá llamadas en cola.";
$text['description-status']['fr-ca'] = "Déconnecté - Impossible de recevoir les appels de la file d'attente.\nDisponible - Prêt à recevoir les appels de la file d'attente.\nDisponible (à la demande) - L'état sera défini sur 'Inactif' une fois l'appel terminé (pas automatiquement défini sur 'En attente').\nSur pause - Toujours connecté, mais ne recevra pas les appels de la file d'attente.";
$text['description-status']['fr-fr'] = "Déconnecté - Impossible de recevoir les appels de la file d'attente.\nDisponible - Prêt à recevoir les appels de la file d'attente.\nDisponible (à la demande) - L'état sera défini sur 'Inactif' une fois l'appel terminé (pas automatiquement défini sur 'En attente').\nSur pause - Toujours connecté, mais ne recevra pas les appels de la file d'attente.";
$text['description-status']['he-il'] = "מנותק - לא ניתן לקבל שיחות תור.\nזמין - מוכן לקבל שיחות בתור.\nזמין (לפי דרישה) - המצב יוגדר ל'לא פעיל' ברגע שהשיחה תסתיים (לא מוגדר אוטומטית ל'ממתין').\nבהפסקה - עדיין מחובר, אבל לא יקבל שיחות בתור.";
$text['description-status']['it-it'] = "Disconnesso - Impossibile ricevere chiamate in coda.\nDisponibile - Pronto a ricevere chiamate in coda.\nDisponibile (su richiesta) - Lo stato verrà impostato su 'Inattivo' al termine della chiamata (non impostato automaticamente su 'In attesa').\nIn interruzione - Ancora connesso, ma non riceverà chiamate in coda.";
$text['description-status']['nl-nl'] = "Uitgelogd - Kan geen oproepen in de wachtrij ontvangen.\nBeschikbaar - Klaar om oproepen in de wachtrij te ontvangen.\nBeschikbaar (op aanvraag) - Status wordt ingesteld op 'Inactief' zodra het gesprek is beëindigd (niet automatisch ingesteld op 'Wachten').\nBij pauze - Nog steeds aangemeld, maar ontvangt geen oproepen in de wachtrij.";
$text['description-status']['pl-pl'] = "Wylogowany — nie można odbierać wywołań kolejki.\nDostępny — gotowy do odbierania wywołań kolejki.\nDostępny (na żądanie) — stan zostanie ustawiony na „Bezczynny” po zakończeniu połączenia (nie jest automatycznie ustawiany na „Oczekiwanie”).\nW przypadku przerwy — Nadal zalogowany, ale nie będzie odbierał wywołań kolejki.";
$text['description-status']['pt-br'] = "Desconectado - Não é possível receber chamadas em fila.\nDisponível - Pronto para receber chamadas em fila.\nDisponível (sob demanda) - O estado será definido como 'Ocioso' quando a chamada terminar (não definido automaticamente como 'Em espera').\nNo intervalo - Ainda conectado, mas não receberá chamadas em fila.";
$text['description-status']['pt-pt'] = "Desconectado - Não é possível receber chamadas em fila.\nDisponível - Pronto para receber chamadas em fila.\nDisponível (sob demanda) - O estado será definido como 'Ocioso' quando a chamada terminar (não definido automaticamente como 'Em espera').\nNo intervalo - Ainda conectado, mas não receberá chamadas em fila.";
$text['description-status']['ro-ro'] = "Deconectat - Nu se pot primi apeluri în coadă.\nDisponibil - Gata pentru a primi apeluri în coadă.\nDisponibil (la cerere) - Starea va fi setată la „Inactiv” odată ce apelul se termină (nu este setat automat la „În așteptare”).\nÎn pauză - Încă autentificat, dar nu va primi apeluri la coadă.";
$text['description-status']['ru-ru'] = "Вышел из системы — не может принимать вызовы из очереди.\nДоступно — готово принимать вызовы из очереди.\nДоступно (по требованию) — состояние будет установлено на «Неактивный» после завершения вызова (автоматически не устанавливается на «Ожидание»).\nВ перерыве — Все еще вошел в систему, но не будет принимать вызовы из очереди.";
$text['description-status']['sv-se'] = "Utloggad - Kan inte ta emot kösamtal.\nTillgänglig - Klar att ta emot kösamtal.\nTillgänglig (på begäran) - Status kommer att ställas in på 'Idle' när samtalet avslutas (inte automatiskt inställt på 'Väntar').\nPå paus - Fortfarande inloggad, men tar inte emot kösamtal.";
$text['description-status']['uk-ua'] = "Вийшов із системи – неможливо отримати виклики в черзі.\nДоступно – готовий приймати виклики в черзі.\nДоступно (на вимогу) – стан буде встановлено на «Неактивний» після завершення виклику (не автоматично встановлено на «Очікування»).\nНа перерві – Ви все ще ввійшли, але не отримуватимете викликів із черги.";
$text['description-status']['zh-cn'] = "已注销 - 无法接收队列呼叫。\n可用 - 准备好接收队列呼叫。\n可用（按需） - 一旦呼叫结束，状态将设置为“空闲”（不会自动设置为“等待”）。\n中断时 - 仍处于登录状态，但不会接收队列呼叫。";
$text['description-status']['ja-jp'] = "ログアウト - キュー コールを受信できません。\n利用可能 - キュー コールを受信する準備ができています。\n利用可能 (オンデマンド) - 通話が終了すると、状態は「アイドル」に設定されます (自動的に「待機中」には設定されません)。\n休憩中 - まだログインしていますが、キュー呼び出しを受信しません。";
$text['description-status']['ko-kr'] = "로그아웃됨 - 대기열 호출을 받을 수 없습니다.\n사용 가능 - 대기열 호출을 받을 준비가 되었습니다.\n사용 가능(요청 시) - 통화가 종료되면 상태가 '유휴'로 설정됩니다('대기 중'으로 자동 설정되지 않음).\n휴식 중 - 여전히 로그인되어 있지만 대기열 통화를 받지 않습니다.";

$text['label-state']['en-us'] = "State";
$text['label-state']['en-gb'] = "State";
$text['label-state']['ar-eg'] = "ولاية";
$text['label-state']['de-at'] = "Zustand";
$text['label-state']['de-ch'] = "Zustand";
$text['label-state']['de-de'] = "Zustand";
$text['label-state']['es-cl'] = "Estado";
$text['label-state']['es-mx'] = "Estado";
$text['label-state']['fr-ca'] = "Etat";
$text['label-state']['fr-fr'] = "Etat";
$text['label-state']['he-il'] = "מצב";
$text['label-state']['it-it'] = "Stato";
$text['label-state']['nl-nl'] = "Staat";
$text['label-state']['pl-pl'] = "Stan";
$text['label-state']['pt-br'] = "Estado";
$text['label-state']['pt-pt'] = "Estado";
$text['label-state']['ro-ro'] = "Stat";
$text['label-state']['ru-ru'] = "Состояние";
$text['label-state']['sv-se'] = "stat";
$text['label-state']['uk-ua'] = "Держава";
$text['label-state']['zh-cn'] = "状态";
$text['label-state']['ja-jp'] = "州";
$text['label-state']['ko-kr'] = "상태";

$text['description-state']['en-us'] = "Idle - Does nothing, no calls are given.\nWaiting - Ready to receive calls.\nReceiving - A queue call is currently being offered to the agent.\nIn a queue call - Currently on a queue call.";
$text['description-state']['en-gb'] = "Idle - Does nothing, no calls are given.\nWaiting - Ready to receive calls.\nReceiving - A queue call is currently being offered to the agent.\nIn a queue call - Currently on a queue call.";
$text['description-state']['ar-eg'] = "خامل - لا يفعل شيئًا ، لا توجد مكالمات. \ n قيد الانتظار - جاهز لتلقي المكالمات. \ n جاري تلقي - يتم حاليًا تقديم مكالمة قائمة انتظار إلى الوكيل. \ n في مكالمة قائمة انتظار - حاليًا في قائمة انتظار.";
$text['description-state']['de-at'] = "Inaktiv – Tut nichts, es werden keine Anrufe getätigt.\nWartend – Bereit zum Empfangen von Anrufen.\nEmpfangen – Dem Agenten wird derzeit ein Warteschlangenanruf angeboten.\nIn einem Warteschlangenanruf – Derzeit in einem Warteschlangenanruf.";
$text['description-state']['de-ch'] = "Inaktiv – Tut nichts, es werden keine Anrufe getätigt.\nWartend – Bereit zum Empfangen von Anrufen.\nEmpfangen – Dem Agenten wird derzeit ein Warteschlangenanruf angeboten.\nIn einem Warteschlangenanruf – Derzeit in einem Warteschlangenanruf.";
$text['description-state']['de-de'] = "Inaktiv – Tut nichts, es werden keine Anrufe getätigt.\nWartend – Bereit zum Empfangen von Anrufen.\nEmpfangen – Dem Agenten wird derzeit ein Warteschlangenanruf angeboten.\nIn einem Warteschlangenanruf – Derzeit in einem Warteschlangenanruf.";
$text['description-state']['es-cl'] = "Inactivo: no hace nada, no se dan llamadas.\nEsperando: listo para recibir llamadas.\nRecibiendo: actualmente se está ofreciendo una llamada en cola al agente.\nEn una llamada en cola: actualmente en una llamada en cola.";
$text['description-state']['es-mx'] = "Inactivo: no hace nada, no se dan llamadas.\nEsperando: listo para recibir llamadas.\nRecibiendo: actualmente se está ofreciendo una llamada en cola al agente.\nEn una llamada en cola: actualmente en una llamada en cola.";
$text['description-state']['fr-ca'] = "Inactif : ne fait rien, aucun appel n'est émis.\nEn attente : prêt à recevoir des appels.\nRéception : un appel de file d'attente est actuellement proposé à l'agent.\nDans un appel de file d'attente : actuellement en cours d'appel.";
$text['description-state']['fr-fr'] = "Inactif : ne fait rien, aucun appel n'est émis.\nEn attente : prêt à recevoir des appels.\nRéception : un appel de file d'attente est actuellement proposé à l'agent.\nDans un appel de file d'attente : actuellement en cours d'appel.";
$text['description-state']['he-il'] = "סרק - לא עושה כלום, לא ניתנות שיחות.\nממתין - מוכן לקבל שיחות.\nמקבל - כרגע מוצעת לסוכן שיחת תור.\nבשיחת תור - כרגע בשיחת תור.";
$text['description-state']['it-it'] = "Inattivo - Non esegue alcuna operazione, non vengono effettuate chiamate.\nIn attesa - Pronto a ricevere chiamate.\nIn ricezione - Una chiamata in coda è attualmente offerta all'agente.\nIn una chiamata in coda - Attualmente in una chiamata in coda.";
$text['description-state']['nl-nl'] = "Inactief - Doet niets, er worden geen oproepen gegeven.\nWachten - Klaar om oproepen te ontvangen.\nOntvangen - Er wordt momenteel een oproep in de wachtrij aangeboden aan de agent.\nIn een oproep in de wachtrij - Momenteel in een oproep in de wachtrij.";
$text['description-state']['pl-pl'] = "Bezczynny — nic nie robi, żadne połączenia nie są wykonywane.\nOczekiwanie — gotowość do odbierania połączeń.\nOdbieranie — agentowi jest obecnie oferowane połączenie w kolejce.\nW wywołaniu w kolejce — aktualnie trwa wywołanie w kolejce.";
$text['description-state']['pt-br'] = "Ocioso - Não faz nada, nenhuma chamada é fornecida.\nAguardando - Pronto para receber chamadas.\nRecebendo - Uma chamada em fila está sendo oferecida ao agente.\nEm uma chamada em fila - Atualmente em uma chamada em fila.";
$text['description-state']['pt-pt'] = "Ocioso - Não faz nada, nenhuma chamada é fornecida.\nAguardando - Pronto para receber chamadas.\nRecebendo - Uma chamada em fila está sendo oferecida ao agente.\nEm uma chamada em fila - Atualmente em uma chamada em fila.";
$text['description-state']['ro-ro'] = "Inactiv - Nu face nimic, nu se dau apeluri.\nÎn așteptare - Gata pentru a primi apeluri.\nRecepție - Un apel în coadă este oferit în prezent agentului.\nÎntr-un apel în coadă - Momentan într-un apel în coadă.";
$text['description-state']['ru-ru'] = "Бездействие — ничего не делает, вызовы не поступают.\nОжидание — готов к приему вызовов.\nПрием — вызов в очереди в данный момент предлагается агенту.\nВ вызове в очереди — вызов в данный момент в очереди.";
$text['description-state']['sv-se'] = "Inaktiv - Gör ingenting, inga samtal ges.\nVäntar - Redo att ta emot samtal.\nTar emot - Ett kösamtal erbjuds just nu till agenten.\nI ett kösamtal - För närvarande i ett kösamtal.";
$text['description-state']['uk-ua'] = "Неактивний – нічого не робить, виклики не надходять.\nОчікування – готовий приймати виклики.\nОтримання – агенту наразі пропонується виклик із черги.\nВиклик із черги – наразі виклик із черги.";
$text['description-state']['zh-cn'] = "空闲 - 不执行任何操作，不会发出任何呼叫。\n等待 - 准备好接收呼叫。\n正在接收 - 当前正在向客服人员提供队列呼叫。\n队列呼叫中 - 当前正在进行队列呼叫。";
$text['description-state']['ja-jp'] = "アイドル - 何もせず、通話は行われません。\n待機中 - 通話を受信する準備ができています。\n受信中 - 現在エージェントにキュー コールが提供されています。\nキュー コール中 - 現在キュー コール中です。";
$text['description-state']['ko-kr'] = "유휴 - 아무것도 하지 않고 통화가 제공되지 않습니다.\n대기 중 - 전화를 받을 준비가 되었습니다.\n수신 중 - 현재 상담원에게 대기열 통화가 제공되고 있습니다.\n대기열 통화 중 - 현재 대기열 통화 중입니다.";

$text['label-record_template']['en-us'] = "Record Template";
$text['label-record_template']['en-gb'] = "Record Template";
$text['label-record_template']['ar-eg'] = "قالب التسجيل";
$text['label-record_template']['de-at'] = "Aufnahme Vorlage";
$text['label-record_template']['de-ch'] = "Aufnahme Vorlage";
$text['label-record_template']['de-de'] = "Aufnahme Vorlage";
$text['label-record_template']['es-cl'] = "Plantilla de Grabación";
$text['label-record_template']['es-mx'] = "Plantilla de Grabación";
$text['label-record_template']['fr-ca'] = "Modèle d'enregistrement";
$text['label-record_template']['fr-fr'] = "Modèle d'enregistrement";
$text['label-record_template']['he-il'] = "תבנית הקלטה";
$text['label-record_template']['it-it'] = "Template Registrazione";
$text['label-record_template']['nl-nl'] = "Opname sjabloon";
$text['label-record_template']['pl-pl'] = "Nagraj";
$text['label-record_template']['pt-br'] = "Modelo de gravação";
$text['label-record_template']['pt-pt'] = "Gravar template";
$text['label-record_template']['ro-ro'] = "Șablon de înregistrare";
$text['label-record_template']['ru-ru'] = "Шаблон записи";
$text['label-record_template']['sv-se'] = "Spela In Mall";
$text['label-record_template']['uk-ua'] = "Шаблон запису";
$text['label-record_template']['zh-cn'] = "记录模板";
$text['label-record_template']['ja-jp'] = "記録テンプレート";
$text['label-record_template']['ko-kr'] = "레코드 템플릿";

$text['label-queue_name']['en-us'] = "Queue Name";
$text['label-queue_name']['en-gb'] = "Queue Name";
$text['label-queue_name']['ar-eg'] = "اسم الطابور";
$text['label-queue_name']['de-at'] = "Warteschlange Name";
$text['label-queue_name']['de-ch'] = "Warteschlange Name";
$text['label-queue_name']['de-de'] = "Warteschlange Name";
$text['label-queue_name']['es-cl'] = "Nombre de Cola";
$text['label-queue_name']['es-mx'] = "Nombre de Cola";
$text['label-queue_name']['fr-ca'] = " Nom de la file";
$text['label-queue_name']['fr-fr'] = " Nom de la file";
$text['label-queue_name']['he-il'] = "שם לתור";
$text['label-queue_name']['it-it'] = "Nome Coda";
$text['label-queue_name']['nl-nl'] = "Wachtrijnaam";
$text['label-queue_name']['pl-pl'] = "Nazwa kolejki";
$text['label-queue_name']['pt-br'] = "Nome da fila";
$text['label-queue_name']['pt-pt'] = "Nome da Fila";
$text['label-queue_name']['ro-ro'] = "Nume coadă";
$text['label-queue_name']['ru-ru'] = "Имя очереди";
$text['label-queue_name']['sv-se'] = "Grupp Namn";
$text['label-queue_name']['uk-ua'] = "Назва черги";
$text['label-queue_name']['zh-cn'] = "队列名称";
$text['label-queue_name']['ja-jp'] = "キュー名";
$text['label-queue_name']['ko-kr'] = "대기열 이름";

$text['label-queue']['en-us'] = "Queue";
$text['label-queue']['en-gb'] = "Queue";
$text['label-queue']['ar-eg'] = "طابور";
$text['label-queue']['de-at'] = "Warteschlange";
$text['label-queue']['de-ch'] = "Warteschlange";
$text['label-queue']['de-de'] = "Warteschlange";
$text['label-queue']['es-cl'] = "Cola";
$text['label-queue']['es-mx'] = "Cola";
$text['label-queue']['fr-ca'] = "File";
$text['label-queue']['fr-fr'] = "File";
$text['label-queue']['he-il'] = "תור";
$text['label-queue']['it-it'] = "Code";
$text['label-queue']['nl-nl'] = "Wachtrij";
$text['label-queue']['pl-pl'] = "Kolejka";
$text['label-queue']['pt-br'] = "Fila";
$text['label-queue']['pt-pt'] = "Fila";
$text['label-queue']['ro-ro'] = "Coadă";
$text['label-queue']['ru-ru'] = "Очередь";
$text['label-queue']['sv-se'] = "Grupp";
$text['label-queue']['uk-ua'] = "Черга";
$text['label-queue']['zh-cn'] = "队列";
$text['label-queue']['ja-jp'] = "列";
$text['label-queue']['ko-kr'] = "대기줄";

$text['label-options']['en-us'] = "Options";
$text['label-options']['en-gb'] = "Options";
$text['label-options']['ar-eg'] = "خيارات";
$text['label-options']['de-at'] = "Optionen";
$text['label-options']['de-ch'] = "Optionen";
$text['label-options']['de-de'] = "Optionen";
$text['label-options']['es-cl'] = "Opciones";
$text['label-options']['es-mx'] = "Opciones";
$text['label-options']['fr-ca'] = "Choix";
$text['label-options']['fr-fr'] = "Choix";
$text['label-options']['he-il'] = "אופציות";
$text['label-options']['it-it'] = "Opzioni";
$text['label-options']['nl-nl'] = "Opties";
$text['label-options']['pl-pl'] = "Opcje";
$text['label-options']['pt-br'] = "Opções";
$text['label-options']['pt-pt'] = "Opções";
$text['label-options']['ro-ro'] = "Opțiuni";
$text['label-options']['ru-ru'] = "Параметры";
$text['label-options']['sv-se'] = "Val";
$text['label-options']['uk-ua'] = "Опції";
$text['label-options']['zh-cn'] = "选项";
$text['label-options']['ja-jp'] = "オプション";
$text['label-options']['ko-kr'] = "옵션";

$text['label-number']['en-us'] = "Number";
$text['label-number']['en-gb'] = "Number";
$text['label-number']['ar-eg'] = "رقم";
$text['label-number']['de-at'] = "Nummer";
$text['label-number']['de-ch'] = "Nummer";
$text['label-number']['de-de'] = "Nummer";
$text['label-number']['es-cl'] = "Número";
$text['label-number']['es-mx'] = "Número";
$text['label-number']['fr-ca'] = "Numéro";
$text['label-number']['fr-fr'] = "Numéro";
$text['label-number']['he-il'] = "מספר";
$text['label-number']['it-it'] = "Numero";
$text['label-number']['nl-nl'] = "Nummer";
$text['label-number']['pl-pl'] = "Numer";
$text['label-number']['pt-br'] = "Número";
$text['label-number']['pt-pt'] = "Número";
$text['label-number']['ro-ro'] = "Număr";
$text['label-number']['ru-ru'] = "Номер";
$text['label-number']['sv-se'] = "Nummer";
$text['label-number']['uk-ua'] = "Номер";
$text['label-number']['zh-cn'] = "数字";
$text['label-number']['ja-jp'] = "番号";
$text['label-number']['ko-kr'] = "숫자";

$text['label-music_on_hold']['en-us'] = "Music on Hold";
$text['label-music_on_hold']['en-gb'] = "Music on Hold";
$text['label-music_on_hold']['ar-eg'] = "الموسيقى في الانتظار";
$text['label-music_on_hold']['de-at'] = "Wartemusik";
$text['label-music_on_hold']['de-ch'] = "Wartemusik";
$text['label-music_on_hold']['de-de'] = "Wartemusik";
$text['label-music_on_hold']['es-cl'] = "Musica en Espera";
$text['label-music_on_hold']['es-mx'] = "Musica en Espera";
$text['label-music_on_hold']['fr-ca'] = "Musique en attente";
$text['label-music_on_hold']['fr-fr'] = "Musique en attente";
$text['label-music_on_hold']['he-il'] = "מוסיקה במתנה";
$text['label-music_on_hold']['it-it'] = "Musica d'Attesa";
$text['label-music_on_hold']['nl-nl'] = "Wachtmuziek";
$text['label-music_on_hold']['pl-pl'] = "Muzyka na czekanie";
$text['label-music_on_hold']['pt-br'] = "Música de espera";
$text['label-music_on_hold']['pt-pt'] = "Música em espera";
$text['label-music_on_hold']['ro-ro'] = "Muzică în așteptare";
$text['label-music_on_hold']['ru-ru'] = "Музыка на удержании";
$text['label-music_on_hold']['sv-se'] = "Väntmusik";
$text['label-music_on_hold']['uk-ua'] = "Музика на утриманні";
$text['label-music_on_hold']['zh-cn'] = "保留音乐";
$text['label-music_on_hold']['ja-jp'] = "保留音";
$text['label-music_on_hold']['ko-kr'] = "음악 보류";

$text['label-missed']['en-us'] = "Missed";
$text['label-missed']['en-gb'] = "Missed";
$text['label-missed']['ar-eg'] = "مٌفتَقد";
$text['label-missed']['de-at'] = "Verpasst";
$text['label-missed']['de-ch'] = "Verpasst";
$text['label-missed']['de-de'] = "Verpasst";
$text['label-missed']['es-cl'] = "Perdido";
$text['label-missed']['es-mx'] = "Perdido";
$text['label-missed']['fr-ca'] = "Manqué";
$text['label-missed']['fr-fr'] = "Manqué";
$text['label-missed']['he-il'] = "שיחה שלא נענתה";
$text['label-missed']['it-it'] = "Perse";
$text['label-missed']['nl-nl'] = "Gemist";
$text['label-missed']['pl-pl'] = "Nie odebrany";
$text['label-missed']['pt-br'] = "Perdidas";
$text['label-missed']['pt-pt'] = "Perdidas";
$text['label-missed']['ro-ro'] = "ratat";
$text['label-missed']['ru-ru'] = "Пропущенный";
$text['label-missed']['sv-se'] = "Missade";
$text['label-missed']['uk-ua'] = "Пропущений";
$text['label-missed']['zh-cn'] = "错过了";
$text['label-missed']['ja-jp'] = "逃した";
$text['label-missed']['ko-kr'] = "놓친";

$text['label-max_wait_time_with_no_agent']['en-us'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['en-gb'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['ar-eg'] = "أقصى وقت انتظار بدون وكيل";
$text['label-max_wait_time_with_no_agent']['de-at'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['de-ch'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['de-de'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['es-cl'] = "Tiempo Máximo de Espera sin Agente";
$text['label-max_wait_time_with_no_agent']['es-mx'] = "Tiempo Máximo de Espera sin Agente";
$text['label-max_wait_time_with_no_agent']['fr-ca'] = "Max d'attente sans Agent";
$text['label-max_wait_time_with_no_agent']['fr-fr'] = "Max d'attente sans Agent";
$text['label-max_wait_time_with_no_agent']['he-il'] = "זמן המתנה מקסימלי ללא סוכן";
$text['label-max_wait_time_with_no_agent']['it-it'] = "Tempo Max Attesa senza Agente";
$text['label-max_wait_time_with_no_agent']['nl-nl'] = "Maximale wachttijd bij geen agent";
$text['label-max_wait_time_with_no_agent']['pl-pl'] = "Maks czas oczekiwania bez agenta";
$text['label-max_wait_time_with_no_agent']['pt-br'] = "Tempo máximo de esoera sem agente";
$text['label-max_wait_time_with_no_agent']['pt-pt'] = "Tempo máximo de espera sem agente";
$text['label-max_wait_time_with_no_agent']['ro-ro'] = "Timp maxim de așteptare fără agent";
$text['label-max_wait_time_with_no_agent']['ru-ru'] = "Максимальное время ожидания без оператора";
$text['label-max_wait_time_with_no_agent']['sv-se'] = "Max Vänt Tid (Ingen Agent)";
$text['label-max_wait_time_with_no_agent']['uk-ua'] = "Максимальний час очікування без агента";
$text['label-max_wait_time_with_no_agent']['zh-cn'] = "无代理的最长等待时间";
$text['label-max_wait_time_with_no_agent']['ja-jp'] = "エージェントなしの最大待機時間";
$text['label-max_wait_time_with_no_agent']['ko-kr'] = "에이전트 없는 최대 대기 시간";

$text['label-max_wait_time']['en-us'] = "Max Wait Time";
$text['label-max_wait_time']['en-gb'] = "Max Wait Time";
$text['label-max_wait_time']['ar-eg'] = "وقت الانتظار الأقصى";
$text['label-max_wait_time']['de-at'] = "Maximale Wartezeit";
$text['label-max_wait_time']['de-ch'] = "Maximale Wartezeit";
$text['label-max_wait_time']['de-de'] = "Maximale Wartezeit";
$text['label-max_wait_time']['es-cl'] = "Tiempo Máximo de Espera";
$text['label-max_wait_time']['es-mx'] = "Tiempo Máximo de Espera";
$text['label-max_wait_time']['fr-ca'] = "Temps d'attente maximal";
$text['label-max_wait_time']['fr-fr'] = "Temps d'attente maximal";
$text['label-max_wait_time']['he-il'] = "מקסימום זמן המתנה";
$text['label-max_wait_time']['it-it'] = "Tempo Attesa Max";
$text['label-max_wait_time']['nl-nl'] = "Maximale wachttijd";
$text['label-max_wait_time']['pl-pl'] = "Maks czas oczekiwania";
$text['label-max_wait_time']['pt-br'] = "Tempo máximo de espera";
$text['label-max_wait_time']['pt-pt'] = "Tempo máximo de espera";
$text['label-max_wait_time']['ro-ro'] = "Timp maxim de așteptare";
$text['label-max_wait_time']['ru-ru'] = "Максимальное время ожидания";
$text['label-max_wait_time']['sv-se'] = "Max Vänt Tid";
$text['label-max_wait_time']['uk-ua'] = "Максимальний час очікування";
$text['label-max_wait_time']['zh-cn'] = "最长等待时间";
$text['label-max_wait_time']['ja-jp'] = "最大待ち時間";
$text['label-max_wait_time']['ko-kr'] = "최대 대기 시간";

$text['label-extension']['en-us'] = "Extension";
$text['label-extension']['en-gb'] = "Extension";
$text['label-extension']['ar-eg'] = "رقم داخلي";
$text['label-extension']['de-at'] = "Nebenstelle";
$text['label-extension']['de-ch'] = "Nebenstelle";
$text['label-extension']['de-de'] = "Nebenstelle";
$text['label-extension']['es-cl'] = "Extensión";
$text['label-extension']['es-mx'] = "Extensión";
$text['label-extension']['fr-ca'] = "Extension";
$text['label-extension']['fr-fr'] = "Extension";
$text['label-extension']['he-il'] = "שלוחה";
$text['label-extension']['it-it'] = "Interno";
$text['label-extension']['nl-nl'] = "Toestel";
$text['label-extension']['pl-pl'] = "Numer wewnętrzny";
$text['label-extension']['pt-br'] = "Ramal";
$text['label-extension']['pt-pt'] = "Extensão";
$text['label-extension']['ro-ro'] = "Extensie";
$text['label-extension']['ru-ru'] = "Внутренний номер";
$text['label-extension']['sv-se'] = "Anknytning";
$text['label-extension']['uk-ua'] = "Розширення";
$text['label-extension']['zh-cn'] = "扩大";
$text['label-extension']['ja-jp'] = "拡大";
$text['label-extension']['ko-kr'] = "확대";

$text['label-eavesdrop']['en-us'] = "Eavesdrop";
$text['label-eavesdrop']['en-gb'] = "Eavesdrop";
$text['label-eavesdrop']['ar-eg'] = "التنصت";
$text['label-eavesdrop']['de-at'] = "Mithören";
$text['label-eavesdrop']['de-ch'] = "Mithören";
$text['label-eavesdrop']['de-de'] = "Mithören";
$text['label-eavesdrop']['es-cl'] = "Escuchar";
$text['label-eavesdrop']['es-mx'] = "Escuchar";
$text['label-eavesdrop']['fr-ca'] = "Espionnage";
$text['label-eavesdrop']['fr-fr'] = "Espionnage";
$text['label-eavesdrop']['he-il'] = "לְצוֹתֵת";
$text['label-eavesdrop']['it-it'] = "Ascolta";
$text['label-eavesdrop']['nl-nl'] = "Meeluisteren";
$text['label-eavesdrop']['pl-pl'] = "Podsłuchiwanie";
$text['label-eavesdrop']['pt-br'] = "Investigar";
$text['label-eavesdrop']['pt-pt'] = "Escutar";
$text['label-eavesdrop']['ro-ro'] = "Trage cu urechea";
$text['label-eavesdrop']['ru-ru'] = "Подслушать";
$text['label-eavesdrop']['sv-se'] = "Medlyssning";
$text['label-eavesdrop']['uk-ua'] = "Підслуховувати";
$text['label-eavesdrop']['zh-cn'] = "窃听";
$text['label-eavesdrop']['ja-jp'] = "盗聴";
$text['label-eavesdrop']['ko-kr'] = "엿듣다";

$text['label-discard_abandoned_after']['en-us'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['en-gb'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['ar-eg'] = "تجاهل المهجورة بعد";
$text['label-discard_abandoned_after']['de-at'] = "Zurückweisen nach Abwurf";
$text['label-discard_abandoned_after']['de-ch'] = "Zurückweisen nach Abwurf";
$text['label-discard_abandoned_after']['de-de'] = "Zurückweisen nach Abwurf";
$text['label-discard_abandoned_after']['es-cl'] = "Descartar Abandono Despues de";
$text['label-discard_abandoned_after']['es-mx'] = "Descartar Abandono Despues de";
$text['label-discard_abandoned_after']['fr-ca'] = "Ecarter les appels abandonnés après";
$text['label-discard_abandoned_after']['fr-fr'] = "Ecarter les appels abandonnés après";
$text['label-discard_abandoned_after']['he-il'] = "זרוק נטוש לאחר";
$text['label-discard_abandoned_after']['it-it'] = "Scarta Abbandonate Dopo";
$text['label-discard_abandoned_after']['nl-nl'] = "Vergeet na ophangen";
$text['label-discard_abandoned_after']['pl-pl'] = "Odrzuć opuszczoną rozmowę po";
$text['label-discard_abandoned_after']['pt-br'] = "Rejeição abandonada depois";
$text['label-discard_abandoned_after']['pt-pt'] = "Rejeição abandonada depois";
$text['label-discard_abandoned_after']['ro-ro'] = "Aruncă abandonat după";
$text['label-discard_abandoned_after']['ru-ru'] = "Сбросить вызов после покидания очереди";
$text['label-discard_abandoned_after']['sv-se'] = "Uteslut Övergivna Efter ";
$text['label-discard_abandoned_after']['uk-ua'] = "Відкинути покинуте після";
$text['label-discard_abandoned_after']['zh-cn'] = "放弃后放弃";
$text['label-discard_abandoned_after']['ja-jp'] = "次の後に放棄されたものを破棄";
$text['label-discard_abandoned_after']['ko-kr'] = "폐기 후 폐기";

$text['label-call']['en-us'] = "Call";
$text['label-call']['en-gb'] = "Call";
$text['label-call']['ar-eg'] = "يتصل";
$text['label-call']['de-at'] = "Anruf";
$text['label-call']['de-ch'] = "Anruf";
$text['label-call']['de-de'] = "Anruf";
$text['label-call']['es-cl'] = "Llamar";
$text['label-call']['es-mx'] = "Llamar";
$text['label-call']['fr-ca'] = "Appel";
$text['label-call']['fr-fr'] = "Appel";
$text['label-call']['he-il'] = "שיחה";
$text['label-call']['it-it'] = "Chiamata";
$text['label-call']['nl-nl'] = "Oproep";
$text['label-call']['pl-pl'] = "Rozmowa";
$text['label-call']['pt-br'] = "Chamada";
$text['label-call']['pt-pt'] = "Chamada";
$text['label-call']['ro-ro'] = "Apel";
$text['label-call']['ru-ru'] = "Вызов";
$text['label-call']['sv-se'] = "Samtal";
$text['label-call']['uk-ua'] = "Телефонуйте";
$text['label-call']['zh-cn'] = "称呼";
$text['label-call']['ja-jp'] = "電話";
$text['label-call']['ko-kr'] = "부르다";

$text['label-answered']['en-us'] = "Answered";
$text['label-answered']['en-gb'] = "Answered";
$text['label-answered']['ar-eg'] = "أجاب";
$text['label-answered']['de-at'] = "Angenommen";
$text['label-answered']['de-ch'] = "Angenommen";
$text['label-answered']['de-de'] = "Angenommen";
$text['label-answered']['es-cl'] = "Respondido";
$text['label-answered']['es-mx'] = "Respondido";
$text['label-answered']['fr-ca'] = "Répondu";
$text['label-answered']['fr-fr'] = "Répondu";
$text['label-answered']['he-il'] = "ענה";
$text['label-answered']['it-it'] = "Risposta";
$text['label-answered']['nl-nl'] = "Beantwoord";
$text['label-answered']['pl-pl'] = "Odebrano";
$text['label-answered']['pt-br'] = "Atendidas";
$text['label-answered']['pt-pt'] = "Atendidas";
$text['label-answered']['ro-ro'] = "Răspuns";
$text['label-answered']['ru-ru'] = "Отвеченый";
$text['label-answered']['sv-se'] = "Besvarad";
$text['label-answered']['uk-ua'] = "відповів";
$text['label-answered']['zh-cn'] = "已回答";
$text['label-answered']['ja-jp'] = "回答済み";
$text['label-answered']['ko-kr'] = "대답했다";

$text['label-agent']['en-us'] = "Agent";
$text['label-agent']['en-gb'] = "Agent";
$text['label-agent']['ar-eg'] = "عامل";
$text['label-agent']['de-at'] = "Agent";
$text['label-agent']['de-ch'] = "Agent";
$text['label-agent']['de-de'] = "Agent";
$text['label-agent']['es-cl'] = "Agente";
$text['label-agent']['es-mx'] = "Agente";
$text['label-agent']['fr-ca'] = "Agent";
$text['label-agent']['fr-fr'] = "Agent";
$text['label-agent']['he-il'] = "סוכן";
$text['label-agent']['it-it'] = "Agente";
$text['label-agent']['nl-nl'] = "Agent";
$text['label-agent']['pl-pl'] = "Agent";
$text['label-agent']['pt-br'] = "Agente";
$text['label-agent']['pt-pt'] = "Agente";
$text['label-agent']['ro-ro'] = "Agent";
$text['label-agent']['ru-ru'] = "Оператор";
$text['label-agent']['sv-se'] = "Agent";
$text['label-agent']['uk-ua'] = "Агент";
$text['label-agent']['zh-cn'] = "代理人";
$text['label-agent']['ja-jp'] = "エージェント";
$text['label-agent']['ko-kr'] = "대리인";

$text['label-abandoned_resume_allowed']['en-us'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['en-gb'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['ar-eg'] = "استئناف مهجور مسموح به";
$text['label-abandoned_resume_allowed']['de-at'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['de-ch'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['de-de'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['es-cl'] = "Permitir Reanudación de Abandono";
$text['label-abandoned_resume_allowed']['es-mx'] = "Permitir Reanudación de Abandono";
$text['label-abandoned_resume_allowed']['fr-ca'] = "Authoriser la reprise des abandonnés";
$text['label-abandoned_resume_allowed']['fr-fr'] = "Authoriser la reprise des abandonnés";
$text['label-abandoned_resume_allowed']['he-il'] = "קורות חיים נטוש מותר";
$text['label-abandoned_resume_allowed']['it-it'] = "Permetti Ripristino Abbandonate";
$text['label-abandoned_resume_allowed']['nl-nl'] = "Gesprek vervolgen na ophangen toegestaan";
$text['label-abandoned_resume_allowed']['pl-pl'] = "Odbieranie odrzuconych rozmów jest dozwolone";
$text['label-abandoned_resume_allowed']['pt-br'] = "Resumo abandonado permidito";
$text['label-abandoned_resume_allowed']['pt-pt'] = "Resume Autorizado";
$text['label-abandoned_resume_allowed']['ro-ro'] = "CV-ul abandonat este permis";
$text['label-abandoned_resume_allowed']['ru-ru'] = "Разрешить восстанавливать покинутый вызов";
$text['label-abandoned_resume_allowed']['sv-se'] = "Återuppta Övergivna Tillåtet";
$text['label-abandoned_resume_allowed']['uk-ua'] = "Залишене резюме дозволено";
$text['label-abandoned_resume_allowed']['zh-cn'] = "允许放弃简历";
$text['label-abandoned_resume_allowed']['ja-jp'] = "放棄された履歴書を許可";
$text['label-abandoned_resume_allowed']['ko-kr'] = "포기한 이력서 허용";

$text['header-agents']['en-us'] = "Agents";
$text['header-agents']['en-gb'] = "Agents";
$text['header-agents']['ar-eg'] = "عملاء";
$text['header-agents']['de-at'] = "Agenten";
$text['header-agents']['de-ch'] = "Agenten";
$text['header-agents']['de-de'] = "Agenten";
$text['header-agents']['es-cl'] = "Agentes";
$text['header-agents']['es-mx'] = "Agentes";
$text['header-agents']['fr-ca'] = "Agents";
$text['header-agents']['fr-fr'] = "Agents";
$text['header-agents']['he-il'] = "סוכנים";
$text['header-agents']['it-it'] = "Agenti";
$text['header-agents']['nl-nl'] = "Agenten";
$text['header-agents']['pl-pl'] = "Agenci";
$text['header-agents']['pt-br'] = "Agentes";
$text['header-agents']['pt-pt'] = "Agentes";
$text['header-agents']['ro-ro'] = "Agenți";
$text['header-agents']['ru-ru'] = "Операторы";
$text['header-agents']['sv-se'] = "Agenter";
$text['header-agents']['uk-ua'] = "Агенти";
$text['header-agents']['zh-cn'] = "代理商";
$text['header-agents']['ja-jp'] = "エージェント";
$text['header-agents']['ko-kr'] = "자치령 대표";

$text['header-active_call_center']['en-us'] = "Active Call Center";
$text['header-active_call_center']['en-gb'] = "Active Call Center";
$text['header-active_call_center']['ar-eg'] = "مركز الاتصال النشط";
$text['header-active_call_center']['de-at'] = "Aktives Callcenter";
$text['header-active_call_center']['de-ch'] = "Aktives Callcenter";
$text['header-active_call_center']['de-de'] = "Aktives Callcenter";
$text['header-active_call_center']['es-cl'] = "Centro de Llamados Activo";
$text['header-active_call_center']['es-mx'] = "Centro de Llamados Activo";
$text['header-active_call_center']['fr-ca'] = "Centre d'appel Actif";
$text['header-active_call_center']['fr-fr'] = "Centre d'appel Actif";
$text['header-active_call_center']['he-il'] = "מוקד טלפוני פעיל";
$text['header-active_call_center']['it-it'] = "Call Center Attivo";
$text['header-active_call_center']['nl-nl'] = "Aktieve Callcenter";
$text['header-active_call_center']['pl-pl'] = "Aktywność w Call Center ";
$text['header-active_call_center']['pt-br'] = "Atividade do Call Center";
$text['header-active_call_center']['pt-pt'] = "Atividade do Call Center";
$text['header-active_call_center']['ro-ro'] = "Centru de apeluri activ";
$text['header-active_call_center']['ru-ru'] = "Активный Колл-центр";
$text['header-active_call_center']['sv-se'] = "Aktivt Call Center";
$text['header-active_call_center']['uk-ua'] = "Активний Call Center";
$text['header-active_call_center']['zh-cn'] = "主动呼叫中心";
$text['header-active_call_center']['ja-jp'] = "アクティブ コール センター";
$text['header-active_call_center']['ko-kr'] = "활성 콜 센터";

$text['description-queue']['en-us'] = "A current list of callers in the queue is below.";
$text['description-queue']['en-gb'] = "A current list of callers in the queue is below.";
$text['description-queue']['ar-eg'] = "القائمة الحالية للمتصلين في قائمة الانتظار أدناه.";
$text['description-queue']['de-at'] = "Eine aktuelle Liste der Anrufer in der Warteschlange sehen sie unten.";
$text['description-queue']['de-ch'] = "Eine aktuelle Liste der Anrufer in der Warteschlange sehen sie unten.";
$text['description-queue']['de-de'] = "Eine aktuelle Liste der Anrufer in der Warteschlange sehen sie unten.";
$text['description-queue']['es-cl'] = "Un listado de los llamantes en cola se muestra a continuación.";
$text['description-queue']['es-mx'] = "Un listado de los llamantes en cola se muestra a continuación.";
$text['description-queue']['fr-ca'] = "Liste des appelants dans la file.";
$text['description-queue']['fr-fr'] = "Liste des appelants dans la file.";
$text['description-queue']['he-il'] = "רשימה עדכנית של מתקשרים בתור נמצאת למטה.";
$text['description-queue']['it-it'] = "Sotto, una lista aggiornata dei chiamanti.";
$text['description-queue']['nl-nl'] = "Een lijst van wachtenden in de wachtrij staat hieronder.";
$text['description-queue']['pl-pl'] = "Aktualna lista rozmówców w kolejce jest poniżej .";
$text['description-queue']['pt-br'] = "Lista atual das chamadas em fila abaixo.";
$text['description-queue']['pt-pt'] = "Lista de chamadas na fila.";
$text['description-queue']['ro-ro'] = "O listă curentă a apelanților din coadă este mai jos.";
$text['description-queue']['ru-ru'] = "Текущий список звонящих в этой очереди ниже.";
$text['description-queue']['sv-se'] = "Aktuell lista på köande samtal enligt nedan ";
$text['description-queue']['uk-ua'] = "Поточний список абонентів у черзі наведено нижче.";
$text['description-queue']['zh-cn'] = "队列中的当前呼叫者列表如下。";
$text['description-queue']['ja-jp'] = "キュー内の発信者の現在のリストは次のとおりです。";
$text['description-queue']['ko-kr'] = "대기열에 있는 현재 발신자 목록은 다음과 같습니다.";

$text['description-agents']['en-us'] = "A current list of agents is below.";
$text['description-agents']['en-gb'] = "A current list of agents is below.";
$text['description-agents']['ar-eg'] = "القائمة الحالية للوكلاء أدناه.";
$text['description-agents']['de-at'] = "Eine aktuelle Liste der Agenten sehen sie unten.";
$text['description-agents']['de-ch'] = "Eine aktuelle Liste der Agenten sehen sie unten.";
$text['description-agents']['de-de'] = "Eine aktuelle Liste der Agenten sehen sie unten.";
$text['description-agents']['es-cl'] = "Un listado de los agentes actuales de muestra a continuación.";
$text['description-agents']['es-mx'] = "Un listado de los agentes actuales de muestra a continuación.";
$text['description-agents']['fr-ca'] = "Liste des agents";
$text['description-agents']['fr-fr'] = "Liste des agents";
$text['description-agents']['he-il'] = "רשימה עדכנית של סוכנים נמצאת למטה.";
$text['description-agents']['it-it'] = "Sotto, una lista aggiornata degli agenti.";
$text['description-agents']['nl-nl'] = "Een lijst van agenten staat hieronder.";
$text['description-agents']['pl-pl'] = "Aktualna lista agentów jest poniżej ";
$text['description-agents']['pt-br'] = "Lista dos atuais agentes abaixo.";
$text['description-agents']['pt-pt'] = "Lista de agentes.";
$text['description-agents']['ro-ro'] = "O listă curentă a agenților este mai jos.";
$text['description-agents']['ru-ru'] = "Текущий список операторов ниже.";
$text['description-agents']['sv-se'] = "Aktuell lista på Agenter enligt nedan";
$text['description-agents']['uk-ua'] = "Поточний список агентів наведено нижче.";
$text['description-agents']['zh-cn'] = "当前的代理列表如下。";
$text['description-agents']['ja-jp'] = "現在のエージェントのリストは以下のとおりです。";
$text['description-agents']['ko-kr'] = "현재 에이전트 목록은 다음과 같습니다.";

$text['description-active_call_center']['en-us'] = "Select a Call Center Queue from the list below to view its activity.";
$text['description-active_call_center']['en-gb'] = "Select a Call Center Queue from the list below to view its activity.";
$text['description-active_call_center']['ar-eg'] = "حدد قائمة انتظار مركز الاتصال من القائمة أدناه لعرض نشاطها.";
$text['description-active_call_center']['de-at'] = "Wählen Sie eine Callcenter-Warteschlange aus der Liste unten um die Aktivität zu beobachten.";
$text['description-active_call_center']['de-ch'] = "Wählen Sie eine Callcenter-Warteschlange aus der Liste unten um die Aktivität zu beobachten.";
$text['description-active_call_center']['de-de'] = "Wählen Sie eine Callcenter-Warteschlange aus der Liste unten um die Aktivität zu beobachten.";
$text['description-active_call_center']['es-cl'] = "Seleccione la Cola del Centro de Llamados desde el siguiente listado para ver su actividad.";
$text['description-active_call_center']['es-mx'] = "Seleccione la Cola del Centro de Llamados desde el siguiente listado para ver su actividad.";
$text['description-active_call_center']['fr-ca'] = "Choisir une file d'attente dans la liste pour voir son activité.";
$text['description-active_call_center']['fr-fr'] = "Choisir une file d'attente dans la liste pour voir son activité.";
$text['description-active_call_center']['he-il'] = "בחר תור למוקד טלפוני מהרשימה למטה כדי לראות את הפעילות שלו.";
$text['description-active_call_center']['it-it'] = "Selezionare una Coda di Contact Center per vederne lo stato attuale.";
$text['description-active_call_center']['nl-nl'] = "Selecteer een Call-Center wachtrij van de onderstaande lijst om de aktiviteiten te zien.";
$text['description-active_call_center']['pl-pl'] = "Aby zobaczyć  aktywność kolejki w Call Center wybierz ja z poniższej listy.";
$text['description-active_call_center']['pt-br'] = "Selecione uma fila de Call Center a partir da lista abaixo para ver a sua atividade.";
$text['description-active_call_center']['pt-pt'] = "Seleccione uma fila de Call Center a partir da lista em baixo para ver a sua actividade.";
$text['description-active_call_center']['ro-ro'] = "Selectați o coadă de call center din lista de mai jos pentru a vedea activitatea acesteia.";
$text['description-active_call_center']['ru-ru'] = "Выберите очередь Колл-центра из списка, чтобы посмотреть ее состояние";
$text['description-active_call_center']['sv-se'] = "Välj en Call Center Grupp från listan nedan för att se dess aktivitet";
$text['description-active_call_center']['uk-ua'] = "Виберіть чергу кол-центру зі списку нижче, щоб переглянути його активність.";
$text['description-active_call_center']['zh-cn'] = "从下面的列表中选择呼叫中心队列以查看其活动。";
$text['description-active_call_center']['ja-jp'] = "以下のリストからコール センター キューを選択して、そのアクティビティを表示します。";
$text['description-active_call_center']['ko-kr'] = "활동을 보려면 아래 목록에서 콜 센터 대기열을 선택하십시오.";

?>
